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Legal

Refund Policy

fixin — operated by AM Solutions, LLC

Effective: August 22, 2025
Last Updated: October 18, 2026

A PDF copy of this policy is available for download.

↓ Download PDF

This Refund Policy explains how refunds work for paid fixin plans, which cover the fixin apps, fixin Web and related services operated by AM Solutions, LLC ("we," "us," or "our"). It forms part of, and should be read together with, our Terms of Service.

1. 30-Day Money-Back Guarantee

We stand behind fixin. If you are not satisfied with a paid subscription for any reason, you may request a full refund within 30 days of your initial subscription purchase — no questions asked.

This guarantee applies to the first subscription charge on your account. There is nothing you need to prove and no specific reason required; just contact us within the 30-day window.

2. How to Request a Refund

Subscriptions are billed directly by us through our secure checkout. To request a refund, email [email protected] with the email address on your account and the date of purchase, and we will process your refund.

3. Subscriptions, Renewals, and Cancellation

Subscriptions renew automatically until cancelled. A refund is different from a cancellation:

  • Refund: returns money you have already paid, subject to the 30-day guarantee above.
  • Cancellation: stops future renewals so you are not charged again. Cancelling does not, by itself, refund a charge you have already paid.

To avoid a future renewal charge, cancel before your renewal date — use Cancel Subscription in the Plan section of your Account page at ams-fixin.com, or contact us. After you cancel, you keep access until the end of the period you already paid for.

Deleting your account does not cancel your subscription. Cancel your plan before deleting your account, or contact us and we'll cancel it for you.

The 30-day guarantee applies to your initial purchase. Renewal charges after the first 30 days are generally non-refundable, but if something goes wrong, contact us — we review requests in good faith and will always comply with applicable law.

4. How Refunds Are Issued

Approved refunds are returned to the original payment method, typically within 5–10 business days, though your bank or card issuer may take additional time to post the credit.

5. Your Statutory Rights

Nothing in this policy limits any refund or cancellation rights you may have under the consumer-protection laws that apply to you. Where local law gives you stronger rights than this policy, those rights apply.

6. Changes to This Policy

We may update this Refund Policy from time to time. We will post changes with a revised "Last Updated" date, and the policy in effect at the time of your purchase governs that purchase.

7. Contact Us

Questions about a refund or this policy? Contact us:

AM Solutions, LLC
Email: [email protected]
Phone: (206) 295-8274
6910 94th Ave SE, Mercer Island, WA 98040, United States

AM Solutions

ML-powered repair diagnosis for cars, boats, and homes, built in Seattle. © 2026 AM Solutions, LLC. All rights reserved.

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